01 · Investigate the concern
Investigation and assessment
The stored code tells us which system noticed a problem, not necessarily which part failed. We review the conditions recorded with the fault, inspect relevant connections and leaks, and test the system indicated by the evidence. A flashing light with active misfires deserves prompt attention because driving may cause further damage. Where the initial information is insufficient, we explain why further investigation is needed, quote an initial amount of time and obtain your approval. We review the findings with you; a repair plan depends on what the work establishes. Any additional investigation is explained and approved before it continues.